If someone’s behaviour on Preloved Bazaar concerns you — abusive or harassing messages, or a seller pushing you to pay or chat off-platform — you can report them and our team will look into it. Reports are confidential: the other person isn’t told who reported them.
Report someone from your messages
If a conversation turns abusive, harassing or spammy, open the thread and use the report option in the conversation header to report the person. Pick the reason that fits — for example harassment or abusive messages, or spam or a scam — and add a short note.
If a seller asks you to go off-platform
If a seller asks you to pay or chat outside Preloved Bazaar, don’t. Report them from the conversation and keep everything on the platform — staying on Preloved Bazaar is what allows Preloved Protection to apply if anything goes wrong.
Other kinds of report
- A problem with an order — it hasn’t arrived, or isn’t as described. Open the order and choose Report a problem (see “How to report a problem with an order”).
- A listing or a shop that shouldn’t be here — a counterfeit, a prohibited item, or the wrong category. Use Report this listing or Report this shop (see “Reporting a listing or a seller”).
