To help you buy with confidence, a seller’s store and profile carry a few signals earned through real activity on Preloved Bazaar — so you get a genuine sense of how they operate before you buy.
Star rating from reviews
After an order is completed, the buyer and seller can review each other, 1 to 5 stars. A member’s overall rating is shown on their store and profile. It reflects reviews from people they’ve bought from and sold to, and each review in the list is labelled “as a seller” or “as a buyer”.
To keep ratings fair, only one review from each person per week (Monday to Sunday) counts towards the rating. If the same person leaves several reviews in one week, they count once, at the average of their stars. Every review still appears in the list, so the number of ratings next to the stars can be lower than the number of reviews you see.
Activity and store info
- An “Active … ago” line shows roughly when the seller was last on Preloved Bazaar.
- Their location (city and country), when they joined, and their bio give you a bit of background.
Activity badges
Up to three badges can appear, each earned automatically from what a seller does:
- New on Preloved — the seller joined within the last 30 days. Everyone starts somewhere, and a new seller can be just as trustworthy — this simply tells you they’re new to the community.
- Frequent Uploads — the seller has listed at least 5 items in the last 30 days. It’s a sign of an active wardrobe that’s regularly refreshed.
- Speedy Shipping — the seller has completed at least 3 orders and added tracking within 48 hours on at least 80% of them. A good indicator that your order is likely to be posted promptly.
How to read them
These signals are a helpful guide, not a guarantee — a seller without badges or reviews isn’t necessarily one to avoid, and a new seller simply hasn’t had time to earn the activity-based ones yet. Always read the listing, check the photos and measurements, and message the seller if you have a question.
The best reassurance of all
Whatever a seller’s signals, every purchase on Preloved Bazaar is covered by Preloved Protection. Your payment is held securely until the seller has posted your item with tracking and a short protection window has passed, and you’re protected if it doesn’t arrive or isn’t as described — so you can buy from any seller with confidence.
