When you sell on Preloved Bazaar, your money is looked after by a secure holding system. The buyer’s payment doesn’t go straight to you — it’s held safely first, then released to your own connected Stripe account a set number of working days after you add tracking (7, or 3 once you’ve completed 10 sales).
The journey of a payment
- The buyer pays. Their payment is processed by Stripe and held securely by Preloved Bazaar.
- You ship and add tracking. Marking the item as shipped with a tracking number starts the holding window.
- Your funds are released. Once the window passes, the money is transferred to your connected Stripe account and the order is completed.
Why money is held first
Holding the payment protects both sides. The buyer knows their money is safe until the item is genuinely sent, and you know the funds are there waiting and will reach you once you’ve done your part. It’s the same idea as Preloved Protection, working from the seller’s side.
Good to know
- You’ll need to connect a Stripe account before any payout can reach you.
- Your payout is your full asking price — the item plus the postage you set — minus a small Stripe processing fee.
- Buyers see and pay in your currency, so your payout reaches you in that same currency — there’s no conversion on your side.
- For the exact timing, see “When funds are released”.
