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Adding a tracking number

Adding a tracking number is the step that tells everyone your parcel is genuinely on its way. It’s quick to do, and it’s important — it starts the clock on your payout.

How to add it

  • Open the sold order in your dashboard.
  • Choose mark as shipped.
  • Pick the carrier you used from the dropdown.
  • Enter the tracking number from your postage receipt or label, then save.

What adding tracking does

  • It starts your payout clock. Your funds are held by Preloved Bazaar, and the release window only begins once tracking is added.
  • It lets the buyer follow the parcel right through to delivery.
  • It protects you by showing the item was sent, should any question come up later.

Good to know

  • Add the tracking number as soon as you’ve posted — the sooner it’s in, the sooner your payout window starts counting.
  • Double-check the number matches your receipt so the buyer’s tracking works.
  • If no tracking is ever added, the buyer is automatically refunded after a short window — so adding it promptly protects your sale as well as their confidence.

For exactly when funds reach you afterwards, see “When funds are released”.